APPLY FOR A JOB

Providing a great customer service to valued passengers. As a Passenger Service Agent, you will ensure each passenger and their baggage is checked in professionally.
Ensure all documentation checks are performed dependent on airline procedures and destination. Ensuring all baggage is processed according to our security and safety processes.
Excellent communication/interpersonal skills
Knowledge of basic computer systems
Fluent written and spoken English required, fluency in another language would be beneficial.
Confidence and assertiveness, patience and understanding.
Safety driven with the ability to maintain a safe and secure working environment.
Ideal candidates will have previous experience in a customer facing role (ideally in an airport environment), however all levels of experience will be considered as full training will be given.

Physically loading and unloading cargo, mail and baggage into aircraft.
Segregation and build up of baggage according to destination, into containers in preparation for departure.
Assist with the turnaround of aircraft, working with various departments to ensure delays are avoided.
Ensure security protocols of the company and airlines are maintained.
Ensure safety processes are followed in all aspects of the job.
Report any discrepancies noted while performing assigned tasks.
Working as part of a team during the aircraft turnaround with tight deadlines.
Candidates of all levels of experience are welcome to apply. We would be particularly interested if you have previous airport operational experience or with operating heavy machinery.
Full UK/EU driving licence is essential.

Responsible for performance of the flight turnaround. Ensuring all safety and security protocols are followed.
Perform Load Planning, calculation of the aircraft weight and balance ensuring optimum use of space.
Pro-active co-ordination of all services ensuring aircraft are fully prepared for the next departure on-time, such as caterers, fuellers, cleaners, baggage loading, liaising with flight crew, providing operational data as requsted, passenger services staff and other airport personnel.
Anticipation of any issues and discussing appropriate measures to avoid delays with airline representatives and colleagues.